General Product Questions
  • Do you have any dairy/casein free products?
  • Can your baking mixes be made with dairy and egg alternatives?
  • Where are your grains, beans and seeds grown?
  • Are your products genetically modified?
  • Do your products have additives or preservatives?
Specific Product Questions:
  • Are your baking soda and baking powder aluminum free?
  • Is your sea salt iodized?
  • What is the difference between rolled oats, Scottish oats and steel cut oats?
  • Can your grains be sprouted?
  • Are potato starch and potato flour the same product?
  • What is the protein content of your unbleached white flour, whole wheat flour and organic hard white whole wheat flour?
  • What is the difference between regular flour and pastry flour?
Storage Container Questions:
  • Can 32 ounces of grain fit into the 32 ounce storage container?
  • What about flour? Is that universal?
  • Are the storage containers air-tight when closed?
  • Are the storage containers microwave or dishwasher safe?
General Company and Mail Order Questions:
  • I am having trouble placing an order; what can I do?
  • Can I get a catalog of your products?
  • What stores in my area carry your products?
  • Do you ship internationally or to military locations?
  • Do you offer wholesale?
  • Do you have coupons?
  • How long does my order take to get to me?
  • How do you determine shipping charges?
  • What are the packing peanuts and why are they in my package?
Gluten Free Questions:
  • Which products are gluten free?
  • If a product is gluten free, is it also wheat free?
  • Is there a substitute for xanthan gum or guar gum in gluten free baking?
  • How do I substitute Guar Gum for Xanthan Gum in a recipe?
  • How do you use the Gluten Free All Purpose Flour?
  • How can I replace wheat flour with gluten free flour?