Hi Ernie! We apologize for missing your call. Our customer service team is available by phone Monday-Friday from 8:30 am-4:30 pm PST, or you can email customerservice@bobsredmill.com.
Hi Ernie! We apologize for missing your call. Our customer service team is available by phone Monday-Friday from 8:30 am-4:30 pm PST, or you can email customerservice@bobsredmill.com.
I have been baking GF for many years and just bought a big bag of 1-1 . I am having a lot of trouble with the baking being very dense and not rising a lot . I have tried many things , reducing flour . , not scooping ,using a sieve .still the same result . I don't have a scale ...maybe that's the only way . Thanks ....can you help
Hi Julie - Please email us at CustomerService@bobsredmill.com about this. Our Recipe Specialist can help you troubleshoot your recipes and find success with gluten free baking.
I made cookies with your 1 to 1 flour. They are so crumbley that I can't do the topping that the recipe calls for. It called for 2 eggs yolks. Would it help bind them better if I used a whole egg instead?
Hi Gail - Yes, that would likely help add moisture to the cookie dough. You could use whole eggs instead or increase whatever other liquid is used in the recipe. If you need further help, our Customer Service team is happy to chat. They can be reached at 1-800-349-2173 or customerservice@bobsredmill.com
I was diagnosed 3 years ago with celiac disease. Have had stage 3 ovarian cancer at age 30, stage 4 colon cancer at age 45' stents in legs due to radiation damage, which didn't help. But celiacs by far is the most discouraging thing I have faced. No social live, traveling so nerve racking, I have given up on baking and cooking so many things, costly and discouraging failures. But am ready to try again. Do you not offer classes in the Fort Woth, Texas area? This is a huge market. Why not expand your classes, I'm sure they would fill up with just a little advertising. Please consider researching this market and many more there are so many people who need your help. I've heard nothing but good about your company. Help make this a fun learning and gathering experience for all those facing this. I know this is a long comment and will be shocked for a clear response but had to try.
We are sorry to hear that you've had such a hard time. A gluten free lifestyle can definitely be challenging. We appreciate your suggestion and will definitely consider it. We have many products that would help you. If you have any question and need further assistance on what to buy, please contact our customer service department (800) 349-2173. They are there to help you with anything you need.
We just found out that our 2 year old is allergic to all dairy and wheat products. I am very new to gluten free baking and am searching for a sandwich bread recipe using Bobs 1-1 and no milk. Is there such a recipe out there? I would also love to find a good basic cupcake recipe using the same 1-1 mix. Can I truly just sub the 1-1 flour in most of my baked dishes?
Tianna,
We have not found a perfect sandwich bread recipe using our Gluten Free 1-to-1 Flour yet, but we do have some great recipes- including cupcakes here: http://www.bobsredmill.com/gluten-free-1-to-1-baking-flour.html Just be sure to scroll down below the first recipe images and click on the tab "recipes" to view them. You can sub this flour into most recipes with amazing results. We find that yeasted-breads need a bit of extra xanthan gum.
We bought 1-1. We are not pleaed we made bread in bread machine as we always do. Hard a noise, smelled buring it expod and burnt? It was white bread with yeast
Roberta,
I'm so sorry to hear this. Are you able to call us at 800-349-2173 so we can make this right?
I was given two gf bread mixes - Hearty Whole Grain and Homemade Wonderful. Could either of them be used to make pumpkin bread?
No, neither of these would work well for pumpkin bread.
No, it will not work the same way as gluten-filled flour. Because you are not working with gluten, kneading dough is not necessary in the same way as a gluten-filled dough.
I've had celiac disease for almost 6 years and have had to learn to bake all over again. Now that I've found Bob's 1 to 1, I have been able to go back to my tried and true recipes I've been using since the late 1950s. I'm very happy with the results of everything I've tried with the 1-to-1 and it seems like old times again!
Do you still need xanthum gum with 1-1 Bob's?
It depends on what you're baking, but most recipes will not need any additional xanthan gum when using our Gluten Free 1-1 Flour. We find a yeasted dough will need a bit more.
I love Bob's Red Mill products, and use them to make the gluten free recipes on my blog. I'd love to learn more about working with Bob's Red Mill -- do you do sponsored posts, or have an affiliate program?
Awesome! Please email us at marketing@bobsredmill.com
First,no one answers the phone at your customer service.I am using your 1on1 flour with some additives including yeast.I have good texture,taste and am happy with everything except that the bread falls in the middle to some extent.Do you have some suggestions as to how I can make this better.Any help you can give mr would be appreciated,My phone number is 3502564005.Thank you.